Self Service at Fuel Stations are welcomed by few while others remain sceptical
- Self-Service Fuel Stations introduced at 40 different petrol stations in Abu Dhabi.
- ADNOC Distribution is giving a crash course to their customers on self-serve counters in the capital.
- The response from people is mixed, with most still sceptical and concerned about the change.
- Many motorists are apprehensive of the inconvenient Smart Tag system, which aims to make refueling and payment easier for self-serve customers.
- The refueling options were first introduced at select stations in April, with few queues being dedicated to self-serve, and others labelled Premium, where an attendant ‘pumps the gas’.
- The tag can be installed by booking an appointment and visiting one of three petrol stations in Abu Dhabi city and one in Al Ain.
- To avoid the ordeal, people will end up paying that little extra (AED 10) and that’s what they want,” said Ramesh S, an accountant.
- ADNOC Distribution has already announced that more than 141,000 Smart Tags have now been fitted into vehicles across the country, including 29,500 since ADNOC Distribution launched a free giveaway.
- Customers feel that there are fewer self-serve lanes at petrol stations than premium ones, which would create long queues and delays once the new refueling options are fully implemented at petrol stations.