The Roads and Transport Authority’s Dubai Taxi Corporation (DTC) held a brainstorming workshop with several clients covering a range of topics to bring happiness to customers.

A number of participants were honoured during the workshop at the InterContinental Festival City Hotel. A host of directors and managers of the DTC attended the workshop, which took place in line with Dubai Plan 2021 focused on bringing happiness to residents.

Abdullah Ibrahim Al Meer, Director of Resources & Support, DTC, said: “The workshop discussed several aspects of DTC’s key services such as the standard taxi, limo, Mashaweer, In-safe hands and school transport services. The most frequent users of DTC services contributed several ideas, which will be discussed in order to leverage the services of DTC and meeting the needs and expectations of clients.

“RTA’s third strategic goal (People Happiness) has become a practice as clients are linked with current and future plans and projects intended to meet the needs of clientele and foster happiness and positivity in the work environment.

“The DTC is keen on familiarising with all innovative ideas and solutions in the field of mobility, and implementing them in a way that enhances the global profile of Dubai, particularly as transport has become one of the key challenges facing communities today,” concluded Al Meer.