No Water or Electricity without Ejari from July 1st
- The Dubai Electricity and Water Authority (Dewa) has announced that attesting tenancy contract will be mandatory for getting electricity and water services activated beginning July 1.
- Dewa services can be availed by attesting tenancy contracts at any of the 800 real estate offices approved by Dubai Land Department. Customers need not visit Dewa’s customer happiness centres since the two agencies are linked.
- Once the Ejari is attested, the customer will receive a welcome message from Dewa via e-mail and SMS, which includes the account and premise numbers, and a link to pay the security deposit.
- Security deposit can be paid online or using any of the smart channels provided by Dewa, to initiate the activation process of electricity and water services.
- Ejari registration helps provide protection to tenants, landlords and management companies on the terms of each rental contract and it establishes clear payment terms to protect the interests of all parties when advance rental payments are made.
- Dewa is a public service infrastructure company which merged the Dubai Electricity Company and the Dubai Water Department for the adequate supply of electricity and water to people.
- Dewa’s approach is to link their services with other government departments to provide integrated smart services that enable customers to conduct their transactions, anytime anywhere. This will save time and effort and minimise physical visits to government departments.
- Dewa has many online payment options for the security deposit and activation charge: Dewa’s website, smart app, by clicking on the link in the welcome email at the time of the issuance of Ejari.
- Electricity and water supplies will be activated within 24 hours of security deposit and activation charge payment.
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