A total of 100 service centres of 40 government entities offering 1,100 services will be non-operational for a week starting October 21. All these services will have to be accessed online.

The campaign was launched in a bid to complete the smart transformation goals by 2021. This year’s campaign will end on October 25. According to the Dubai Media Office, the Dubai Government’s Department of Finance (DOF) is leading a vast cross-government campaign to promote building the culture of smart transformation to online channels in delivering government services.

During this week, 100 service centres of 40 entities – a few of which are semi-government and private entities – will be fully transforming the delivery of 1,100 services.

However, during its first year, the initiative managed to achieve a leap in government revenues via internet-based smart channels, amounting to 30 per cent on the day of the initiative, October 26, 2017.

About 31,000 smart government transactions were completed for an amount of Dh55m, compared to Dh42.2 million for transactions completed the preceding day. Some of the participating entities are Awqaf and Minor Affairs Foundation, Bait Al Khair Society, Community Development Authority, Dafza, Dar Alber Society, Department of Tourism and Commerce Marketing, Dubai Airports, Dubai Civil Defense, Dubai Corporation for Ambulance Service, Hamdan Bin Mohammed Smart University, Jafza, Knowledge and Human Development Authority, Legal Affairs Department, Road and Transport Authority, Smart Dubai and much more.